Guide to Illutia Credit Shop + Credit Meetings

[Shivers]

What are Illutia Credits?

Illutia credits are ingame currency that allow Lutians to purchase items exclusive to Illutia supporters.
They can be purchased through paypal or by mail and are deposited into your game account once payment
is received.

How much do Illutia credits costs?

Illutia credits are roughly 1 credit per every US dollar, however purchasing larger quantities at once
will give you a much lower price.

Where can I spend Illutia Credits?

Illutia credits can be spent in the Event Hall Lobby in Road to Patrian, and various locations (TBA)

What are "Credit Meetings" for?

Credit Meetings are special meetings held every Tuesday and Thursday at 8pm Est in the Event hall.
These are to fulfill special orders that cannot be done through the website such as:

-Usage of Customization, Character Service, Title, and Surname Tickets
-Bank Upgrades/ Additions
-Requests relating to Credits, Credit Shop etc (If you come to the meeting to get a request fulfilled that has nothing to do
with the meeting, you will not be helped during the meeting)

Please note due to a high volume of requests, we handle different types of requests on different nights. Please visit the illutia
credit shop section of the forum for a more indepth credit meeting schedule.


For any and ALL Credit meeting requests, an e-mail must be sent to billing@illutia.com BY 8:00 PM EST the night of the meeting you are attending.

Please use the form below when sending your e-mail!

Requests made after this time may be moved to the next meeting, however depending on how busy we are we cannot
guarantee you will get helped at the meeting that you e-mailed for.

Please be sure to include all information when e-mailing (Your character name, your request, if you are using tickets or not etc.)

[Shivers]

Please copy and paste this form into your e-mail:
Please note that there is a limit of 3 requests per person per meeting in order to provide
a high level of service and attention to each person. Please do not show up or e-mail for
alternate characters as it is not fair to those who are following the rules.

Account Name:
Character Name(s):
Are you able to attend the meeting?:
Reason for attending the meeting: (delete the ones that you do not need for your
request)



Title and/or Surname Ticket
(Include title and/or surname in email)
(Titles limited to 18 characters including spaces)
(Surnames limited to 16 characters including spaces and must not complete a sentence)

Sold Rebanking
Current Class:
Current Sold:
New HP Sold: (in millions of exp)
New MP Sold: (in millions of exp)

Customization Ticket(Include one for each ticket) (This is different from the custom change, which requires
that you include the current information as well)

Name of Custom
Stats of Custom*
Surname and title (requires 1 service ticket for both, must have the item that has the stats you want to use)
Material (Graphic) of Custom
Color of Custom

*items marked as EVENT cannot be customized, items marked as DYE ONLY, you MUST use the stats and the material of the item, you can freely change the dye. *

(You MUST include this information or it will delay being helped at the meeting, attendees who do not
use this form are moved to the bottom of the list!)

Name Change

(Include your character name and a list of 3 names you would like in case the first one you want is not available)

Gender Change
(Include your character name, make sure you remove all equipment while waiting for the change)

Guild Officer Removal

(Name of Guild)

Please note you can only do this if you are the owner of the guild.

Lost Quest item return (DF and RH areas only)
(Name of Quest Item)


Custom Change(include one for each custom)

Current Name of custom:
Current Title of custom:
Current Surname of Custom:
Current Statistics (name of item, please do not list the stats):
New Name for custom:
New Material (Graphic):
New dye(RGB please):
New Statistics:

Please note that to add/change a title and surname of your custom you must have that exact item. Which means if you want the stats of "Powerful Ruby Crown of the Punch Drunk" you must have that exact item to use. You cannot mix and match titles and surnames and you MUST report when you remove/change stats on the custom if it has a title and surname and what they are. Failure to report errors with customs (such as not being bound/level 50 when they are supposed to be) may result in you losing the item and if the item is abused severely, it may cost you your account. We are humans and bound to make errors especially with the pace and pressure of a credit shop meeting, please help us out by reporting errors as you find them and not abusing the item(s) while waiting for a response.


(You MUST include this information or it will delay being helped at the meeting, attendees who do not
use this form are moved to the bottom of the list!)